✉ sales@opticomisp.co.za
📞 (+27) 10 025 4333

Lightning Fast Internet for Your Home & Business

Experience blazing-fast fibre broadband with unbeatable reliability and dedicated support. Check coverage and join thousands of happy customers today.

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      Why choose Opticom ISP

      We deliver more than just internet – we deliver a connection you can rely on.

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      Blazing Fast

      Symmetrical fibre speeds that keep up with your household or business demands.

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      Super Reliable

      Stable connections and uninterrupted VoIP so your work and streaming never drop.

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      Hot Deals

      Some of the most competitive fibre packages available in South Africa.

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      Dedicated Support

      Our support team is just a call or email away when you need us.

      Our Network Partners

      We partner with leading fibre network operators to bring you the best coverage.

      DFA OpenServe / Open Fibre MetroFibre Opticom BitCo DNATel

      Fibre to the Home

      Fibre to the home (FTTH) delivers a communications signal over optical fibre all the way to your home, replacing old copper and coaxial infrastructure.

      • Ultra-fast download & upload speeds
      • Lower latency for gaming and video calls
      • Stable connection even at peak times
      • Future-proof infrastructure
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      Fibre to the Home

      Fibre to the Business

      Your internet connection directly impacts daily productivity. Opticom ISP delivers cutting-edge voice, video and data services backed by built-in network redundancies.

      Through a single fibre-optic strand, your business gains a powerful, ultra-fast and stable communications backbone. Symmetrical speeds eliminate performance dips that disrupt critical transactions.

      • Symmetrical business-grade speeds
      • Dedicated support options
      • Scalable packages as you grow
      • Reliable VoIP and cloud connectivity
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      Fibre to the Business

      Wireless Broadband

      While WiFi is a wireless connection in your house or business that connects your phone or computer to your router, Broadband is the actual internet connection that your router uses to send and receive data from your home or business to the wider world.

      • Fast download & upload speeds
      • Lower latency for gaming and video calls
      • Stable connection even at peak times
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      Fibre to the Home

      Frequently Asked Questions

      Everything you need to know about getting connected with Opticom ISP.

      The once-off fee covers the fibre drop (to bring the fibre from outside to inside your home); ONT/Wi-Fi router; and the work of the technicians who will install and activate your service.
      Our lead time on installation is 7–10 working days from the date that the order is placed, dependent on the availability of technicians for installation.
      The network provider’s technician or contractor will dig a shallow trench to lead the fibre from the streetside up to your home. A suitable cable entry point will be located. If your home doesn’t have an existing conduit or suitable entry point, it may be necessary to drill a small hole in the wall to feed the cable into your home.
      As part of our once-off installation and activation fee, we will arrange for an ONT/Wi-Fi router to be installed (where the fibre termination box is). However, this will not include internal reticulation or Wi-Fi extenders within your home. If you would like, we can arrange for a technician to quote you separately on this.
      No, it is necessary that we install our own ONT (fibre router) so that we can connect you to the fibre network. However, you will be able to plug your own router into our router and set up your internal Wi-Fi network to your own liking.
      Your installation may involve some disruption. However, our contractor takes responsibility to reinstate affected surfaces (paving, grass, etc.) as close as possible to their original condition.
      For the full speed of your connection you will need to connect via a network cable (LAN) to the ONT/router provided. Wi-Fi connection to our router won’t give full speed due to walls, concrete floor slabs and other devices that may affect the Wi-Fi signal. Additional Wi-Fi access points or extenders can improve coverage – we can arrange a quote for this separately.
      For support queries, kindly email support@opticomisp.co.za for the quickest response. This will automatically create a support ticket. Alternatively, you can call 010 025 4333 and make the selection for support.
      A customer wanting to cancel their service must give one month’s notice of intention to cancel by sending an email to accounts@opticomisp.co.za. If within the initial period, a quote for cancellation will be provided. Cancellation within the contractual term may incur a pro-rata cost.
      The first debit order payment will include the pro-rata service fee for the month of installation; plus the service fee for the following month (billing is done monthly in advance); plus the once-off installation and activation fee.
      A call-out fee of R750 may apply in certain instances. In advance of a call-out, an email will be sent to you detailing the instances in which a call-out fee will apply.